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Snow Report   Lift Tickets 
32°
Snow Showers
38
Trails
5
Lifts
Saturday, December 7, 2019
Accumulation
24 hr
1"
48 hr
0"
Season
35"
Snowmaking
Inches
5"
Acres
30
Base Depth
12 - 36"
Primary Surface
Packed Powder
Webcams
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Ticket Sales Agent

Hospitality

Part Time & Full Time

Winter Seasonal

Apply Now

Job Purpose

 

The Ticket Sales Agent will be responsible for the services provided and offer exemplary guest service in the various ticket sales locations throughout the property.  This position requires an individual who enjoys working with people and is comfortable with a fast paced multi-tasking workplace setting.  This individual must have communication skills that allows for positive and easy communication from resort to guest regardless of the situation. This individual must be able to perform all ticketing functions for the general public in a courteous and knowledgeable manner.

 

Skills Checklist

 

  • Demonstrate effective and positive guest service skills
  • Maintains a basic knowledge of all types of tickets sold
  • Remains aware of employee conduct as it may relate to resort security (i.e. - theft)
  • Remains aware of consumer fraud as it may relate to resort security (i.e. - theft, etc)
  • Picks up trash and maintains a clean area in and out of the sales area.
  • Cooperates with rentals, ski school, and other departments as appropriate.
  • Performs other duties as deemed necessary.
  • Know the layout of all resort areas
  • Be able to give coherent directions
  • Assist guests with whatever is needed at the ticket sales window

 

Qualifications

 

  • Basic computer skills
  • Basic cash handling skills
  • Ability to communicate effectively and handle guests and employees with courtesy

 

Working conditions

 

  • Work environment can be noisy and face paced

 

Physical requirements

 

  • Ability to effectively communicate in English- both written and verbal - bi lingual a plus
  • Close and distance vision
  • Walking and standing at times on uneven or slippery surfaces
Apply Now
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