Hunter Mountain Playcare

If your child has an allergy, please feel free to bring your own allergy-free lunch and snack.

Cancellation Policy

Hunter Playcare requires a full 24-hour cancellation or change notice prior to the day of cancellation. All cancellations with less than 24 hour notice will result in a full day program charge per child. To avoid this, please call by 8:30am or earlier, the day prior to a session to cancel. Voicemails left outside of business hours will be accepted as cancellation notice.

Childcare Restrictions and Requirements

• You must complete a health screen for your child each day they are in attendance with any of our programs. Please click here to access the health screen form.
• Your child must be signed in to Playcare at least 30 minutes prior to their scheduled lesson time.
• Parents/guardians of children registered for Playcare or related Children’s Programs must be on premises while their child is enrolled.
• Your child must be toilet-trained- not in diapers or pull-ups for all on-snow programs. Appropriate snow conditions are required to run the outdoor programs.
• We do not allow peanut butter or any peanut products in our facility.

Childcare Illness Policy

The health and safety of our guests is first priority and we take this very seriously. Strong health and safety practices are the heart of our child programs. A key to preventing illness in a childcare setting is to form trusting relationships between parents and teachers around sharing important health information about your child’s condition when they are admitted.

If your child has fever, sore throat, diarrhea, or is nauseous or vomiting, they will not be accepted into care. If your child has recently been ill, they must be symptom-free, without the benefit of medications, for 24 hours.

Each child will be observed for common signs of illness at arrival and throughout the day. A child who is ill upon arrival to the facility will not be admitted. Parents or guardians will be notified to pick up their child immediately, if the child becomes ill during their stay.

A physician’s note stating a child is no longer contagious will be required when a child has healing lesions or other symptoms suggestive of communicable disease.

Refusal Policy

Hunter Mountain reserves the right to refuse a child due to age, communication barriers, tardiness, behavior, availability, or readiness for the program. Children in our lesson programs should be prepared to ride lifts with other members of the public, Hunter Mountain staff or by themselves. Your child must be toilet trained – not in diapers or pull-ups for any on-snow program. Appropriate snow conditions are required to run the outdoor program. Hunter Mountain does not refund money for children who do not want to be on snow and are in our care.