Contact Us


Need Assistance?

As a result of COVID-19 “stay at home” orders, we have temporarily closed the Vail Resorts Call Center. For assistance with refunds, visit For all other questions, email or visit for our latest updates and announcements.

If you are trying to purchase a pass and are experiencing an issue, including with a credit, please submit an exception form by end of day on Sept 20, 2020 to lock in the lowest price, your credit and pass benefits.

Phone: 800.486.8376

64 Klein Ave
Hunter, NY 12442