Prepare For Your Lesson
What to Expect
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Prep For The Lesson
Best pricing is available online, in advance. To book a group lesson within 24 hours or a private lesson within 48 hours, please visit one of our Ski & Snowboard sales locations or call ahead. Our cancellation policy is available here. Make sure all members of your group have a pass or lift ticket and rent gear if needed. |
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Our Commitment To Safety
Click here for the most up to date information on our safety protocols including vaccination and mask requirements for indoor dining. |
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Early Is On Time
Arrive 30 minutes before the lesson to allow time for check-in. If you or your child are picking up rental gear, arrive 60 minutes early. |
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Check-In For The Day
Check-in for the lesson at the location or base area you selected while booking. |
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Meet Our World-Class Instructors
All group lessons will be sorted by ability level and child lessons will be sorted by age. The instructor will determine a plan for the day based on individual needs or group goals. |
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CONQUER THE MOUNTAIN World-class instructors will help all participants have fun exploring more of the mountain by practicing new techniques at their own pace. All Full Day lessons will include a break for lunch, with food provided only for child lessons. Half Day and Bundled AM / PM lessons will not include lunch. |
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PICK UP YOUR ADVENTURER If you are dropping off a child, make sure to confirm location and pick-up time. The instructor will provide a summary of their lesson and your child's progress at pick-up. |
Gratuities: Instructor gratuity is at your discretion. Please note, a 15-20% gratuity based on the cost of the lesson will make your instructor feel very appreciated and valued.
What to Bring
- Face Coverings: Face coverings will only be required during the indoor portion of the ski and ride school experience this season, including during drop-off and pick-up, and accessing indoor facilities such as restrooms and restaurants (while not eating or drinking). Face coverings will not be required during the outdoor portion of the ski and ride school experience. Face coverings will also not be required in outdoor spaces such lift lines, chairlifts and gondolas.
- Helmet: The use of helmets is strongly recommended. Children age 14 and under must wear a winter sport protective helmet while participating in ski & ride school, subject to local regulations. In addition, children and teens under age 18 who participate in designated children's classes or programs must wear a helmet. Rental helmets are available at our children's ski school locations for your convenience.
- Warm clothes including moisture wicking base layers, mid layers to trap body heat, and water-resistant outerwear, warm calf-high socks, and gloves or mittens.
- Goggles or sunglasses
- Sunscreen is recommended, even on cloudy days.
- Don’t have your own gear? Rent with Hunter and let our experts fit you with the best boots, skis or snowboard for your best day on the mountain.
Where to Go
Please check-in at least 30 minutes before the start of your lesson. If you arrive late and cannot complete check-in prior to the check-in end time, we may not be able to accommodate you in the lesson for that day. If you are renting equipment and will need to pick it up prior to your lesson, please arrive at least an hour before the start of your lesson.
The location of your lesson is selected at the time of booking and the check-in location will be listed on your confirmation email once a lesson is purchased.
Where to check-in:
Adult Group Lessons (age 13+) For 10:00am, 1:00pm, and rolling start lessons:
- Pick up your tickets at the ticket window on the upper level of the Learning Center. Once you have your tickets and equipment, meet outside the back of the Learning Center on snow. Look for the green flag. All guests must have a lift ticket or seasons pass.
- After checking in, please be prepared to meet on snow at least 15 minutes prior to your lesson start time 9:45am for morning, and 12:45pm for afternoon lessons.
- Please note: if renting, guests should plan at least 1 hour to obtain rental equipment prior to their lesson meeting time.
Child Group Lessons - Mountaineers (age 7-14):
- Check-in for morning and full-day lessons begins as early as 8:30am. All students should be checked in no later than 9:15am.
- Students who are obtaining rentals must check-in no later than 9:00am
- Check-in for afternoon lessons begins as early as 10:30am. All students should be checked in no later than 12:15pm.
- Students who are obtaining rentals may acquire their rentals as early as 10:30am. They should check-in to get rentals no later than 12:00pm.
- Once a Mountaineer has checked in (and obtained rentals if needed) they will go with their parents to the lesson meeting area on the slopeside area of the learning center near the conveyor lift (Look for our signs). Check in begins 15 minutes prior to lesson start time.
Child Group Lessons - Explorers (ages 5 & 6) & Scouts (ages 3 & 4)):
- Check in for morning lessons begins as early as 8:30am. All students should be checked in no later than 9:15am. Once a child is checked into Explorers and Scouts, they enter our parent-free facility. Students will be supervised and led in games, arts & crafts projects, and team-building activities until their lesson start time. If a child is renting equipment from us this is the time they would be fitted for their equipment.
- Students participating in afternoons lessons may acquire rentals early but not before 10:30am to ensure we can get all AM students to their lessons on time. Their check-in time remains the same.
- Check-in for afternoon lessons begins are early as 12:00pm. All students should be checked in no later than 12:30. Students may acquire their rental equipment early but not before 10:30am to allow our morning students to get to their lessons on time.
Private Lessons (age 3+) :
- Private lessons meet on the hour.
- All private lessons meet on the slopeside area of the Learning Center. Look for our “Private Lessons” sign.
- A reservation and lift ticket (or seasons pass) are required for private lessons. Lessons may be sold day-of based on availability but should be purchased no later than 30 minutes prior to lesson start time.
- If you need to pick up rental gear you will acquire it on the second floor of the Learning Center. Guests should plan at least 1 hour to obtain rental equipment prior to their lesson meeting time.
FREQUENTLY ASKED QUESTIONS (FAQS)
What Ski School programs will be available this winter?
Group and private lessons will be offered this season. All Ski & Ride School classes will have a maximum class size of six. We will be offering both group and private lessons. All ski and ride school classes will have a maximum class size of six. Group lessons will only be available to kids over the age of 7 this winter. For kids age 4-6, we will offer this age group one-on-one, one-hour private lessons. This age group is also welcome to join their family in a full- or half-day private lesson.
What are your enhanced safety protocols? How will you maintain physical distancing?
Class size will be limited to six or fewer people for all of group and private lessons. All participants will be required to complete a pre-arrival self-health screening on the day of their lesson. Child classes will be considered cohorts. They will ride lifts together during the day with their instructor. For all lessons, participants will meet on snow, not indoors. Face coverings will be required.
Will health screenings be in effect, for both the guest and the instructor, prior to a lesson?
All our employees will be required to undergo health screenings before they arrive at work, as well as complete an official health screening at the resort. Ski & Ride School participants will be required to complete a pre-arrival self-health screening within 24 hours of each lesson, prior to arrival on the mountain.
Are face coverings required?
Yes. Face coverings will be required in every part of the experience; specifically while loading and riding on chairlifts and in gondolas, inside all buildings, and during all ski and snowboard lessons. No one will be permitted on the mountain without a face covering.
- Do I have to wear a face covering while I’m skiing and snowboarding? Face coverings are not required during the physical acts of skiing and snowboarding if the guest is maintaining proper physical distance. Face coverings are required in every part of the experience, including while loading and riding on chairlifts and in gondolas, inside all buildings, and during all ski and snowboard lessons.
- Are you allowing neck gaiters/buffs? The type of face covering a guest may wear includes a cloth neck gaiter or other type of material that completely covers a person’s mouth and nose.
- Are there any exemptions allowed? What if I can’t/won’t wear a face covering, such as if I’m ADA exempt? Face coverings are required in every part of our operation without exception. If a guest is unable or unwilling to wear a face covering, the guest will not be allowed access in order to limit the risk of COVID-19 exposure to other guests and employees.
- What about my child age 2 and under – do they need a mask? In line with local and CDC guidelines, we are asking that children aged 3 and older wear face coverings.
Do participants in Ski School need to separately make a reservation to access the mountain?
All guests must have a lift ticket or pass to ski & ride. If you are not a pass holder, you must add a lift ticket to your lesson at checkout. If you are a pass holder, your mountain access reservation is confirmed when you book your lesson.
Will you still be able to sign up for lessons day-of, on-site?
Lessons will need to be purchased in advance – no walk-up, day-of lessons will be available.
Will kids Ski School still include lunch?
We are offering half-day group lessons currently. These lessons do not include lunch. We may offer full day kids’ ski school with lunch later this season, dependent on local guidelines and operational feasibility.
Will childcare be available?
We will not be offering childcare for guests at our resorts this winter season.
What will happen to season-long and specialty programs this season?
Most season-long youth programs will be offered this year for children age 7 and up.
Why are you not allowing children age 6 and under in your season-long programs?
To help protect our guests, our employees and our communities amid this pandemic, we knew some changes would be required this season. This decision was made for the safety of children and employees as we have evaluated what products we can effectively offer within the lesson structure which includes managing lift safety, lunch processes and general needs of children of different ages throughout a lesson product.
Do I have to wear a face covering while I’m skiing and snowboarding?
While face coverings are not required during the physical acts of skiing and snowboarding if the guest is maintaining proper physical distance.
Are you allowing neck gaiters/buffs?
Face covering should follow CDC guidelines, with two or more layers of fabric that completely cover your nose and mouth and they should not have vents, valves or holes.
What about my child age 2 and under – do they need a mask?
In line with local and CDC guidelines, we are asking that children aged 3 and older wear face coverings.
What are you doing to ensure physical distancing is possible?
We will work to allow for physical distancing throughout our operations to help ensure a safe experience. First and foremost we will manage the number of people on our mountains through a reservation system. Additionally, we have adapted our approach to loading lifts and gondolas and are manage the number of people coming in and out of our facilities.
What happens if there is a case of COVID-19 confirmed at your resort?
We will continue to work with local health officials to minimize the impact and spread of COVID-19 in our resort communities, prioritizing the health and safety of our employees and guests. If there is a case at our resort, or among an employee, we will follow all guidance provided by local health officials. If a guest or employee feels sick, we ask that they remain home.